Enquiries
Enquiries
Quick Questions
Who owns the copyright to the Research Library’s photographic collection?
The Research Library's photographic collection is out of copyright
Is the Library able to value an object such as an old book?
We do not provide a valuation service. Visit the Australian Government Cultural Gifts Program for a list of approved valuers here: https://www.arts.gov.au/documents/list-approved-valuers-cultural-gifts-program.
Disclaimer: The Library does not accept responsibility for any aspect of their work or for any fees incurred
Can the Library do extensive or ongoing research for me?
No we are not able to do extensive or ongoing research. You can employ a professional researcher from organisations such as:
Do you offer scanning services?
Yes. We offer self-service scanning with our multifunctional photocopier/printing device. Scanning is free of charge. Simply bring in your USB or ask our staff to temporarily borrow one.
The book's location is listed Local Studies Stack. What does this mean?
The Research Library's stack collection is a storage facility located downstairs in the cultural collections where we place books that are not frequently used or are duplicates.
How much does it cost to photocopy?
20 cents per A4 single sided black and white sheet
40 cents per A3 single sided black and white sheet
$2.00 per A4 single sided coloured sheet
$4.00 per A3 single sided coloured sheet
Can I use Ancestry Library Edition from home?
No. Due to our licensing agreement, access to Ancestry Library edition is restricted to on-premises use only at the Parramatta Heritage Centre Research Library.
Can I borrow books from the Research Library?
No. We are a reference library. All our books and resources are 'not for loan' to the public. We do offer photocopying and scanning facilities as an alternative
I’ve requested some books from the Library’s stack collection. When will I be able to access it?
To access books from our stack collection, please contact the Library in advance to set up an appointment during business operating hours - Tuesday, Thursday or Friday 10:00am to 2:00pm.
Find us
We are located beside the historic Lennox Bridge a short 10 minute walk from Parramatta Station and River Cat ferry wharf. The Research team provides a great general introduction to the Parramatta area as well as in depth research and primary resources relating to Parramatta and the broader Western Sydney. Many of these are available on this website while original objects, texts, family history records and maps can be viewed at our research library. You can also visit the centre to participate in events and education programs linked to its collections. If you have something you would like to know and can’t find it on our website, ask us a question using the above form.
Our Postal Address
346A Church Street, Parramatta, 2150
Phone Directory
Archives: 02 8839 3325
Local Studies: 02 8839 3322
Museum Collections: 02 8839 3328
Opening Hours
Tues, Wed, Thu and Fri: 10 am – 3 pm
In response to the NSW Government’s staged easing of COVID-19 restrictions, City of Parramatta is reopening it’s Research Library Tuesday, Wednesday, Thursday and Friday 10am to 3pm. Appointments are strongly recommended for the purposes of family history and local studies research. To arrange an appointment please contact 8839 3322 or email localstudies@cityofparramatta.nsw.gov.au
For Tourism Information (accommodation, what’s on and the like) please call our Visitor Services Officers on 02 8839 3311