The Research team provides a great general introduction to the Parramatta area as well as in depth research and primary resources relating to Parramatta and the broader Western Sydney. Many of these are available on this website while original objects, texts, family history records and maps can be viewed at our research library. If you have something you would like to know and can’t find it on our website, ask us a question using the enquiry form.
Please note the Research Library is located at level 2 of PHIVE, 5 Parramatta Square.
Monday to Thursday: 9am – 8pm
Friday to Sunday: 9am – 5pm
Closed Public Holidays
Research Lab Opening hours (by appointment only):
Monday to Friday: 9am – 5pm
Closed: Saturday, Sunday and Public Holidays
Please email firstname.lastname@example.org to make an appointment and give 2 working days notice.
Our Postal Address is: P O Box 32, Parramatta, 2150
Appointments are recommended for the purposes of family history and local studies research. To arrange an appointment please send an email email@example.com
Please note: The Research team provides up to 1 hour of research for each individual Information request. For requests that may take longer than this time please refer to our fees and charges (Page 11, 2.1 and 2.2), there is a maximum of 5 enquiries per individual per calendar year. We will provide a response to each request within 10 working days.
Accessing the Archives and Cultural Collections
We aim to respond to enquiries and requests to access material from our Council and Community Archives, and Cultural Collections within 10 working days.
While we can provide information about how to access our collections and guide you to resources that may answer your questions, we do not undertake research on your behalf.
If your enquiry is complex or relates to material in non-standard formats, we may require extended timeframes to respond to you. We will notify you if this is the case and suggest alternate search strategies or resources.
If you are contacting us to offer a donation of material for the Archives or Cultural Collections, please refer to the information here.
Please contact us via the enquiry form below.